RESPONSIBILITY TOWARDS EMPLOYEES-3

December 4, 2008

Today we continue our discussion on Responsibility towards employees. The thoughts of J.R.D. Tata, Chairman of Tata Steel, expressed in 1943 in a proposal for the creation of a personal Department in the company are noteworthy.

“What are the main causes of our difficulties with our workmen? In many respects we have treated our employees exceptionally well. Our rates of pay and bonuses; our hours of work and conditions of service; the accommodation, amenities and medical care we have provided for them and their families, etc., exceeded what any other company in India had done for its employees. Normally, therefore, it would be reasonable to expect that our employees would be appreciative of the liberal treatment and generous term of employment they get at Jamshedpur. If, instead they are frequently discontented and mistrustful, and hostile towards us, I think we must assume that the fault lies with us and not win with them. It is, therefore, up to us to find out where we have been at fault and them formulate the necessary corrective.”

Your responsibility as a manager is also to ensure that all dealings with the employees are fair. Whether it is determining the profit linked bonus that is being calculated or the provident fund of a retired employee which has to be paid, you must ensure that the employees are not cheated, harassed or humiliated.

The fact that we still have child labor, bonded labor, workers suffering from debilitating diseases because of unhealthy, unsafe working environments speaks volumes for our collective failure to discharge managerial responsibility towards our employees.

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Entry Filed under: Business, Finance, Management, Professional Management, Professional Manager, Role of Manager, Small Business. Tags: Business, CRM, Management, Professional Management, Professional Manager, Role of Manager.

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Role of Manager

RESPONSIBILITY TOWARDS EMPLOYEES-3

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